Graduates Vacancy at Indigo

Job Update: Graduates Vacancy at Indigo

Overview:

Indigo is hiring an experienced Executive – Customer Experience at their Gurugram location. You will respond to customer complaints and queries via email, outcall customers to provide resolution, and coordinate with other departments – especially Airport, call center, and finance to resolve customer complaints and queries and provide resolution to customers.

The complete details of this job are as follows:

Qualifications for this Job:

• • Graduate
  • Prior work experience in email process (Desired)
  • Prior experience in customer grievance handling (Desired)
  • Eagerness to learn

• Time management
• Great team player
• Customer centric approach
• Technical Knowledge
• Excellent English and Hindi language skills both verbal and written
• Good typing skills

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